Outback Bites Gift Card

Shipping

We ship Australia-wide. International delivery isn't available at this stage.

Orders are packed and sent within 1–2 business days, as long as everything you've ordered is in stock. You'll get a tracking number by email as soon as it's on its way.

Standard shipping is $10 (3–8 business days) and express is $20 (1–3 business days), both with Australia Post. Standard shipping is free on orders over $200. Delivery can take longer to remote areas, over public holidays or during peak periods.

Returns

Because we're selling food, we can't take a pack back once your order has left us. If you've changed your mind, get in touch straight away — as long as we haven't packed or shipped it yet, we'll cancel the order and refund you in full.

Email us at mark@outbackbites.com.au within 7 days of delivery with your order number, a photo of the item and a quick description of the problem. The photo lets us sort it out fast and take it up with Australia Post or our packing team.

You won't need to post anything back. We don't ask you to return food products — the photo is all we need. Once we've had a look, we'll work with you to put it right. Where there's a major problem with the product, the choice between a refund and a replacement is yours. For smaller problems we'll sort out a replacement or a refund with you.

None of this limits your rights under the Australian Consumer Law — our goods come with guarantees that can't be excluded. Telling us within 7 days simply helps us fix things faster.

Full details on our Shipping, Delivery & Returns page.